package com.care.bms.controller;

import cn.hutool.core.collection.CollUtil;
import cn.hutool.core.util.StrUtil;
import com.baomidou.mybatisplus.core.metadata.IPage;
import com.care.bigscreen.service.BigScreenService;
import com.care.bms.service.BmsEventOrderService;
import com.care.common.cache.RedisKeyConstant;
import com.care.common.cache.RedisUtil;
import com.care.common.entity.CareEventOrderChamb;
import com.care.common.enums.CallResultEnum;
import com.care.common.service.CareEventOrderChambService;
import com.care.common.vo.order.*;
import com.care.common.annotation.Permission;
import com.care.common.enums.OrderStatusEnum;
import com.care.common.exception.BDException;
import com.care.common.util.PageResult;
import com.care.common.util.Result;
import com.care.common.util.WebPageUtils;
import com.care.common.vo.PageReqVO;
import com.care.common.vo.UserLogindConvertVO;
import com.care.common.vo.outcall.CcCallResultVO;
import com.google.common.collect.Maps;
import io.swagger.annotations.Api;
import io.swagger.annotations.ApiImplicitParam;
import io.swagger.annotations.ApiImplicitParams;
import io.swagger.annotations.ApiOperation;
import lombok.extern.slf4j.Slf4j;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.web.bind.annotation.*;

import javax.annotation.Resource;
import javax.servlet.http.HttpServletRequest;
import java.util.ArrayList;
import java.util.Arrays;
import java.util.List;
import java.util.Map;

/**
 * @Author: lilt
 * @Date: 2021/5/26
 * @Desc:
 */
@RestController
@Api(value = "EventHandleController", tags = { "事件处理" })
@Slf4j
@RequestMapping("/bms/event")
@Permission
public class EventHandleController {

    @Autowired
    private BmsEventOrderService bmsEventOrderService;
    @Resource
    private BigScreenService bigScreenService;
    @Resource
    private CareEventOrderChambService careEventOrderChambService;

    /**
     *未处理事件查询
     * @param request
     * @return
     */
    @GetMapping("/not-handle/list")
    @ApiOperation(tags = {"未处理事件"},value = "未处理事件查询")
    public Result<List<EventOrderVO>> listNotHandle(HttpServletRequest request, @RequestHeader(value = "token") String token){
        try {
            UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
            List<EventOrderVO> datas = this.bmsEventOrderService.listTodoOrder(OrderStatusEnum.TODO.getValue(), null,loginUser);
            return PageResult.success(datas);
        }catch (BDException e) {
            log.error("未处理事件查询列表出现异常",e);
            return  PageResult.error(e.getMessage());
        } catch (Exception e) {
            log.error("事件处理: 未处理事件查询出现异常",e);
            return PageResult.error( "获取列表失败");
        }
    }

    /**
     *未处理事件数量查询
     * @param request
     * @return
     */
    @GetMapping("/not-handle/getCount")
    @ApiOperation(tags = {"未处理事件"},value = "未处理事件数量查询  --二期新增")
    public Result<Integer> getNotHandleCount(HttpServletRequest request, @RequestHeader(value = "token") String token){
        try {
            UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
            Integer count = this.bmsEventOrderService.getTodoOrderCount(OrderStatusEnum.TODO.getValue(), null,loginUser);
            return Result.success(count);
        }catch (BDException e) {
            log.error("未处理事件数量查询出现异常",e);
            return  Result.error(e.getMessage());
        } catch (Exception e) {
            log.error("事件处理: 未处理事件数量查询出现异常",e);
            return Result.error( "获取未处理事件数量失败");
        }
    }

    @GetMapping("/my-handle/list")
    @ApiOperation(tags = {"我的处理事件"},value = "我的处理事件查询 分页  --二期修改")
    @ApiImplicitParams(value = {
            @ApiImplicitParam(paramType = "header", name = "status", value = "状态"),
            @ApiImplicitParam(paramType = "query", name = "status", value = "状态"),
            @ApiImplicitParam(paramType = "query", name = "title", value = "工单标题"),
            @ApiImplicitParam(paramType = "query", name = "olderName", value = "老人姓名"),
    })
    public PageResult<List<EventOrderVO>> listMyHandle(HttpServletRequest request,@RequestHeader(value = "token") String token,
                                                           @RequestParam(value = "status", required = false) String status,
                                                           @RequestParam(value = "title", required = false) String title,
                                                           @RequestParam(value = "olderName", required = false) String olderName,
                                                            PageReqVO pageReqVo){
        try {
            UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
            IPage<EventOrderVO> pageResponse = this.bmsEventOrderService.listEvent4MyDo(status, title, olderName,loginUser ,pageReqVo);
            return PageResult.success(pageResponse.getRecords(),pageResponse.getCurrent(),pageResponse.getSize(),pageResponse.getTotal());
        }catch (BDException e) {
            log.error("我的处理事件查询-分页列表出现异常",e);
            return  PageResult.error(e.getMessage());
        } catch (Exception e) {
            log.error("事件处理: 未处理事件查询出现异常",e);
            return PageResult.error( "获取列表失败");
        }
    }

    /**
     *历史告警查询
     * @param request
     * @return
     */
    @GetMapping("/my-handle/listHisWarn")
    @ApiOperation(tags = {"我的处理事件"},value = "历史告警查询 -- 二期新增")
    public Result<List<OrderHandleHisVO>> listHisWarn(HttpServletRequest request, @RequestHeader(value = "token") String token,
                                                  @RequestParam(value = "orderId", required = true) Long orderId){
        try {
            List<OrderHandleHisVO> datas = this.bmsEventOrderService.listHisWarn(orderId);
            return PageResult.success(datas);
        }catch (BDException e) {
            log.error("历史告警查询列表出现异常",e);
            return  PageResult.error(e.getMessage());
        } catch (Exception e) {
            log.error("事件处理: 历史告警查询出现异常",e);
            return PageResult.error( "获取列表失败");
        }
    }

    @GetMapping("/list")
    @ApiOperation(tags = {"事件查询"},value = "事件查询 分页")
    public PageResult<List<EventOrderVO>> list(HttpServletRequest request,
                                               @RequestParam(value = "status", required = false) String status,
                                               @RequestParam(value = "title", required = false) String title,
                                               @RequestParam(value = "olderName", required = false) String olderName,
                                               @RequestParam(value = "chambId", required = false) String chambId,
                                               @RequestParam(value = "deviceCode", required = false) String deviceCode,
                                               PageReqVO pageReqVo){
        try {
            UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
            IPage<EventOrderVO> pageResponse = this.bmsEventOrderService.listEvent(status,title, olderName, chambId, deviceCode, loginUser ,pageReqVo);
            return PageResult.success(pageResponse.getRecords(),pageResponse.getCurrent(),pageResponse.getSize(),pageResponse.getTotal());
        }catch (BDException e) {
            log.error("我的处理事件查询-分页列表出现异常",e);
            return  PageResult.error(e.getMessage());
        } catch (Exception e) {
            log.error("事件处理: 未处理事件查询出现异常",e);
            return PageResult.error( "获取列表失败");
        }
    }

    @GetMapping("/listByChamb")
    @ApiOperation(tags = {"事件查询"},value = "事件查询 分页")
    public PageResult<List<EventOrderVO>> listByChamb(HttpServletRequest request,
                                               @RequestParam(value = "status", required = false) String status,
                                               @RequestParam(value = "chambId", required = false) String chambId,
                                               PageReqVO pageReqVo){
        try {
            UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
            IPage<EventOrderVO> pageResponse = this.bmsEventOrderService.listEventByChamb(status, chambId, loginUser ,pageReqVo);
            return PageResult.success(pageResponse.getRecords(),pageResponse.getCurrent(),pageResponse.getSize(),pageResponse.getTotal());
        }catch (BDException e) {
            log.error("我的处理事件查询-分页列表出现异常",e);
            return  PageResult.error(e.getMessage());
        } catch (Exception e) {
            log.error("事件处理: 未处理事件查询出现异常",e);
            return PageResult.error( "获取列表失败");
        }
    }

    @GetMapping("/listByDevice")
    @ApiOperation(tags = {"事件查询"},value = "事件查询 分页")
    public PageResult<List<EventOrderVO>> listByDevice(HttpServletRequest request,
                                                      @RequestParam(value = "status", required = false) String status,
                                                      @RequestParam(value = "deviceCode", required = false) String deviceCode,
                                                      PageReqVO pageReqVo){
        try {
            UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
            IPage<EventOrderVO> pageResponse = this.bmsEventOrderService.listEventByDevice(status, deviceCode, loginUser ,pageReqVo);
            return PageResult.success(pageResponse.getRecords(),pageResponse.getCurrent(),pageResponse.getSize(),pageResponse.getTotal());
        }catch (BDException e) {
            log.error("我的处理事件查询-分页列表出现异常",e);
            return  PageResult.error(e.getMessage());
        } catch (Exception e) {
            log.error("事件处理: 未处理事件查询出现异常",e);
            return PageResult.error( "获取列表失败");
        }
    }

    /**
     *近期处理事件(处理中事件)
     * @param request
     * @return
     */
    @GetMapping("/recent-handle/list")
    @ApiOperation(tags = {"近期处理事件"},value = "近期处理事件（只有坐席能用）--二期新增")
    public Result<List<EventOrderVO>> listRecentHandle(HttpServletRequest request, @RequestHeader(value = "token") String token){
        try {
            UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
            List<EventOrderVO> datas = this.bmsEventOrderService.listRecentHandle(OrderStatusEnum.DOING.getValue(),loginUser);
            return PageResult.success(datas);
        }catch (BDException e) {
            log.error("近期处理事件查询列表出现异常",e);
            return  PageResult.error(e.getMessage());
        } catch (Exception e) {
            log.error("事件处理: 近期处理事件查询出现异常",e);
            return PageResult.error( "获取列表失败");
        }
    }

    @PostMapping("/receive/{orderId}")
    @ApiOperation(tags = {"未处理事件"},value = "立即处理-领取工单")
    public Result<Object> receiveOrder(HttpServletRequest request,@RequestHeader("token") String token,@PathVariable("orderId") Long orderId){
        UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
        this.bmsEventOrderService.receiveOrder(orderId,loginUser);
        bigScreenService.pushRtEventFlag(loginUser.getOrgId(),loginUser.getStationId(),String.valueOf(orderId),"orderHandle");
        return  Result.success("领取工单成功！");
    }
    @GetMapping("/getEventInfo/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "事件详情")
    public Result<EventOrderVO> getEventInfo(HttpServletRequest request,@RequestHeader("token") String token,@PathVariable("orderId") Long orderId){
        EventOrderVO orderInfo = this.bmsEventOrderService.getOrderInfo(orderId);
        return  Result.success("查询成功！",orderInfo);
    }

    @GetMapping("/getChambList/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "主管家和改派管家列表查询  --二期新增")
    public Result<List<ChamberlainVO>> getChambList(HttpServletRequest request,@RequestHeader("token") String token,@PathVariable("orderId") Long orderId){
        List<ChamberlainVO> older = this.bmsEventOrderService.queryChambList(orderId);
        return  Result.success("查询成功！",older);
    }

    @GetMapping("/getOlderList/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "被监护人信息列表")
    public Result<List<OrderOlderVO>> getOlderList(HttpServletRequest request,@RequestHeader("token") String token,@PathVariable("orderId") Long orderId){
        List<OrderOlderVO> older = this.bmsEventOrderService.queryOrderOlderList(orderId);
        return  Result.success("查询成功！",older);
    }

    @GetMapping("/getChamberlain/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "事件定单管家查询")
    public Result<CareEventOrderChamb> getChamberlain(HttpServletRequest request, @RequestHeader("token") String token, @PathVariable("orderId") Long orderId){
        CareEventOrderChamb chamb = this.bmsEventOrderService.queryChamberlain(orderId);
        return  Result.success("查询成功！",chamb);
    }

    @GetMapping("/queryDoHis/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "事件处理历史记录")
    public Result<List<OrderHandleHisVO>> queryDoHis(HttpServletRequest request, @RequestHeader("token") String token, @PathVariable("orderId") Long orderId){
        return  Result.success("查询成功！",this.bmsEventOrderService.queryOrderHandleHis(orderId));
    }

    @GetMapping("/queryContactList/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "跟事件相关的联系人列表")
    public Result<Object> queryContactList(HttpServletRequest request,@RequestHeader("token") String token,@PathVariable("orderId") Long orderId){
        return  Result.success("查询成功！",this.bmsEventOrderService.queryContactList(orderId));
    }

    @PostMapping("/complete/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "完成工单")
    public Result<Object> complete(HttpServletRequest request,@RequestHeader("token") String token,@PathVariable("orderId") Long orderId){
        UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
        this.bmsEventOrderService.complete(orderId,loginUser);
        this.bmsEventOrderService.sendSmsToMemberAndLianxiren(orderId,"工单完成");
        return  Result.success("操作成功！");
    }

    @PostMapping("/completeByIds/{ids}")
    @ApiOperation(tags = {"事件处理"},value = "完成工单")
    public Result<Object> completeByIds(HttpServletRequest request, @RequestHeader("token") String token, @PathVariable("ids") String ids){
        UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
        boolean execFlag = this.bmsEventOrderService.completeByIds(Arrays.asList(ids.split(",")), loginUser);
        return execFlag ? Result.success("操作成功！") : Result.error();
    }

    @GetMapping("/keyAuth/list/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "钥匙申请列表")
    public Result<List<OrderKeyApplyVO>> queryKeyAuthList(HttpServletRequest request, @RequestHeader("token") String token, @PathVariable("orderId") Long orderId){
        return  Result.success("查询成功！",this.bmsEventOrderService.queryKeyAuthList(orderId));
    }
    @PostMapping("/key/auth/{applyId}")
    @ApiOperation(tags = {"事件处理"},value = "钥匙授权")
    public Result<Object> keyAuth(HttpServletRequest request,@RequestHeader("token") String token,@PathVariable("applyId") Long applyId){
        UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
        if (this.bmsEventOrderService.keyAuth(applyId,loginUser)) {
            return  Result.success("钥匙授权成功！");
        }else{
            return  Result.error("钥匙授权失败！");
        }
    }
    @PostMapping("/contact/updateStatus/{orderContactId}/{status}")
    @ApiOperation(tags = {"事件处理"},value = "更新联系人状态")
    public Result<Object> updateOrderContactStatus(HttpServletRequest request,@RequestHeader("token") String token,
                                                   @PathVariable("orderContactId") Long orderContactId,
                                                   @PathVariable("status") Integer status){
        UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
        if (this.bmsEventOrderService.updateOrderContactStatus(orderContactId,status,loginUser)) {
            return  Result.success("更新成功！");
        }else{
            return  Result.error("更新失败！");
        }

    }
    @GetMapping("/getSmsTemplate/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "查询要发送的短息内容")
    public Result<String> getSmsTemplate( @PathVariable("orderId") Long orderId){
        return  Result.success("查询成功！",this.bmsEventOrderService.getSmsTemplate(orderId));
    }
    @PostMapping("/sendSms/{orderContactId}")
    @ApiOperation(tags = {"事件处理"},value = "发送短信")
    public Result<Object> sendSms(HttpServletRequest request,@RequestHeader("token") String token,
                                  @PathVariable("orderContactId") Long orderContactId){
        UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
        boolean flag = this.bmsEventOrderService.sendSmsToLianxiren(orderContactId);
        if (flag){
           return Result.success("发送短信成功！");
        }else {
            return  Result.error("发送短信失败！");
        }

    }
    @GetMapping("/getCallRadio/{hisId}")
    @ApiOperation(tags = {"事件处理"},value = "获取通话录音")
    public Result<CcCallResultVO> getCallRadio(HttpServletRequest request,@RequestHeader("token") String token,@PathVariable("hisId") Long hisId){
        CcCallResultVO ccCallResultVO = this.bmsEventOrderService.getCallRadio(hisId);
        if (ccCallResultVO != null) {
            return  Result.success("获取通话录音！");
        }else{
            return  Result.error("通话记录不存在！");
        }
    }
    @GetMapping("/stat")
    @ApiOperation(tags = {"事件查询"},value = "查询事件统计信息")
    public Result<Object> stat(HttpServletRequest request,@RequestHeader("token") String token, @RequestParam(value = "chambId", required = false) Long chambId,
                               @RequestParam(value = "deviceCode", required = false) String deviceCode){
        UserLogindConvertVO loginUser = WebPageUtils.getCurrentLoginedUser(request);
        EventStaVO ccCallResultVO = this.bmsEventOrderService.statOrder(loginUser, chambId, deviceCode);
        if (ccCallResultVO != null) {
            return  Result.success("查询成功！",ccCallResultVO);
        }else{
            return  Result.error("查询失败！");
        }
    }

    @GetMapping("/callResultCode")
    @ApiOperation(tags = {"事件处理"},value = "呼叫结果编码")
    public Result<List<Map<String,Object>>>getChamberlain(){
        List<Map<String,Object>> datas = new ArrayList<>();
        for (CallResultEnum callResultEnum : CallResultEnum.values()){
            Map<String,Object> data = Maps.newHashMap();
            data.put("name",callResultEnum.getName());
            data.put("value",callResultEnum.getValue());
            datas.add(data);
        }
        return  Result.success("查询成功！",datas);
    }
    @GetMapping("/getRealTimeMonitorUrl/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "获取实时监控URL")
    public Result<String> getRealTimeMonitorUrl(HttpServletRequest request,@RequestHeader("token") String token, @PathVariable("orderId") Long orderId){
        String url = this.bmsEventOrderService.getRealTimeMonitorUrl(orderId);
        if (StrUtil.isNotEmpty(url)) {
            return  Result.success("查询成功！",url);
        }else{
            return  Result.error("查询失败！");
        }
    }

    @GetMapping("/getFreeKeeperList/{orderId}")
    @ApiOperation(tags = {"事件处理"},value = "获取空闲管家列表  --二期新增")
    public Result<List<ChamberlainVO> > getFreeKeeperList(HttpServletRequest request,@RequestHeader("token") String token, @PathVariable("orderId") Long orderId){
        List<ChamberlainVO> chamberlainVOList = this.bmsEventOrderService.getFreeChamberlainList(orderId);
        if (CollUtil.isNotEmpty(chamberlainVOList)) {
            return  Result.success("查询成功！",chamberlainVOList);
        }else{
            return  Result.error("没有空闲管家！");
        }
    }


    @PostMapping("/assignKeeper/{orderId}/{chambId}")
    @ApiOperation(tags = {"事件处理"},value = "指派管家  --二期新增")
    public Result<Object> assignKeeper(HttpServletRequest request,@RequestHeader("token") String token,
                                                   @PathVariable("orderId") Long orderId,
                                                   @PathVariable("chambId") Long chambId){

        if (this.bmsEventOrderService.updateCareEventOrderChamb(orderId,chambId)) {
            return  Result.success("指派管家成功！");
        }else{
            return  Result.error("指派管家失败！");
        }

    }

    @GetMapping("/getEventOrderChamb")
    @ApiOperation(tags = {"事件处理"},value = "获取管家处理结果  -- 三期修改")
    public Result<ChambEventOrderVO> getEventInfo(HttpServletRequest request, @RequestHeader("token") String token, @RequestParam("orderId") Long orderId, @RequestParam("chambId") Long chambId) {
        ChambEventOrderVO chambEventOrderVO = this.careEventOrderChambService.getChambOrderByOrderIdAndChambId(orderId, chambId);
        return  Result.success("查询成功！", chambEventOrderVO);
    }
}